Privacy Policy
This policy explains how information, cookies and advertising technologies may be used on ApplianceProX.
Information we collect
When you submit a service request, we may collect your name, phone number, email address, location, appliance details and the message you provide.
How information is used
- To respond to enquiries and arrange requested services.
- To communicate booking, technician and service updates.
- To improve customer support and website performance.
- To comply with applicable legal obligations.
Information sharing
Relevant booking details may be shared with service professionals or partners only when needed to fulfil your request. We do not sell personal information.
Cookies and website data
The website may use cookies or similar technologies for essential functionality, saved location preferences, analytics, security and—after advertising is enabled—ad delivery and measurement. You can control cookies through your browser settings and any consent choices presented on the site.
Google AdSense and advertising cookies
ApplianceProX may use Google AdSense in the future. Google and its advertising partners may use cookies or similar technologies to serve and measure ads based on visits to this and other websites.
- Third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits.
- Google's use of advertising cookies enables it and its partners to serve relevant ads.
- Users can manage personalised advertising through Google Ads Settings.
- Learn how Google uses information from partner sites at Google's partner-sites policy.
Consent for regulated regions
Where required, visitors may be shown a consent message before advertising cookies or personalised ads are used. Consent choices may vary by location and applicable law.
Data security
Reasonable administrative and technical safeguards are used to protect personal information. No internet transmission or storage method can be guaranteed as completely secure.
Data retention
Enquiry information is retained only for as long as reasonably needed to respond, manage a requested service, keep necessary business records, resolve disputes or meet legal obligations. Retention periods may vary with the type and status of the request.
Children's privacy
The website and service-request form are intended for adults. We do not knowingly request personal information from children. A parent or guardian may contact us if they believe a child has submitted information.
Your choices
You may contact us to request access, correction or deletion of personal information, subject to identity verification and lawful retention requirements.
Contact
For privacy questions, email support@applianceprox.com.